Your order
The package name, price, deliverables and revision allowance shown when you order define the work purchased. Each package covers one business and one brand. Payment is collected once in USD; any applicable tax appears before payment. There is no recurring subscription.
The brand brief and schedule
Production starts after successful payment and receipt of a complete brief and required assets. Published timeframes are estimates to the first delivery after those prerequisites. Revisions, late feedback or changes to the agreed direction can extend the schedule. Tell us any fixed deadline before purchasing.
Feedback and additional work
Each revision round is one consolidated set of feedback within the selected direction. The package describes its allowance. A new name, a new creative direction or extra assets may require a separate quote. We will explain and agree additional charges before doing that work.
Templates, copy and mockups
Brand Identity includes three single-page social post templates, and Brand & Launch includes six in total, supplied in an agreed editable format. Each template is one size. Brand & Launch covers one offer and audience, with three static ad concepts in three sizes, three ad-copy variations of up to 150 words each, one email design with body copy up to 400 words, and a company bio up to 100 words. Its recorded handover is up to 10 minutes. The two included brand mockups use standard scenes to show your logo in context; production artwork for pictured products is separate. Email-signature design excludes coding and installation.
Delivery and ownership
We supply the final approved deliverables in the formats listed in the package. You may use the original paid-for final deliverables for your business. Third-party fonts, stock assets, software and pre-existing materials keep their own licences; any separate licence costs are identified before use. Rejected concepts are not included in the transfer.
Your materials and production tools
You must have permission to share and use the names, copy, images, footage and other materials in your brief. AI-assisted tools may support exploration and production with human review. Trademark clearance, registration and legal advice are not included. Let us know about confidentiality or tool restrictions before purchasing.
Cancellation and refunds
You can request cancellation before creative production starts for a refund to the original payment method. After production starts, we review cancellation against the work already completed and agree any remaining refund. Tell us promptly if work is missing or materially differs from the purchased scope so we can address it. Nothing here excludes rights that cannot legally be excluded.
Separate services and outcomes
Website development, printing, advertising spend, media buying, email-platform implementation and ongoing management are excluded unless explicitly included in the purchased scope. Creative assets do not guarantee sales, leads, ROAS or any specific commercial result.
Contact about an order
Use the project contact form with your order reference for changes, cancellation or support. A project enquiry does not itself place another paid order.