A little clarity
Good questions.
Straight answers.
Scope, timing, ownership and what happens next. The practical things that make working together easier.
Who do you work with?
SaaS, ecommerce, retail, real estate and staffing businesses. We design brands, build websites, produce creative and run marketing campaigns.
Can we start with one service?
Yes. A positioning project, an email flow, a campaign or a landing page can be a useful starting point. We scope what you need now and make the handover usable for what comes next.
How much does it cost?
Branding packages start at $395 with a fixed deliverable list. Buy a package online without a call. For several services or ongoing marketing, choose what you need in the enquiry form and we will price the delivery together.
Is advertising spend included?
No. Agency fees, platform advertising spend and third-party costs are separate. We make those distinctions in the proposal so the full commitment is clear.
How quickly can we start or launch?
We confirm availability and a realistic schedule after reviewing your brief. Timing depends on scope, access, content readiness and feedback. There is no automatic 48-hour promise for a full brand or website.
Who owns the accounts and files?
Client marketing accounts stay client-owned. Final deliverables, editable formats, third-party licences and any transfer conditions are specified in the agreement. We plan the handover before production.
How do feedback and changes work?
We agree review stages and feedback rounds up front. One consolidated response per stage keeps decisions clear. A new direction or extra deliverable is discussed and scoped before more work begins.
Do you work with our existing team?
Yes. We can work alongside your internal marketer, founder, developer or specialist partner. The brief names who is producing, reviewing and approving each part.
Do you guarantee commercial results?
No. We commit to the agreed work, clear communication and transparent reporting. Product, price, margins, audience, timing and market conditions all affect performance.
Do you use AI?
We may use AI-assisted tools for research, exploration, drafting and production. Human review remains part of the work. We agree requirements for confidential material, usage rights and disclosure when scoping the project.
Can you sign an NDA?
Send your confidentiality requirements before sharing sensitive material. We review those terms with the project scope and agree the appropriate handling of information.
What happens after we enquire?
Your service selections and brief go to the studio. You can then book a project call through Calendly to discuss the deliverables and start date. Buying a fixed branding package does not require a call.